AirMisto ("we," "us," or "our") operates airmisto.com (the "Site"). This policy explains what personal information we collect, how we use it, and the choices you have. By using the Site or placing an order, you agree to this policy.
1. Information we collect
Information you give us:
- Name, email address, phone number (if provided), shipping and billing address
- Order details and purchase history
- Messages you send us, such as customer support emails
- Your email address if you sign up for our newsletter or promotions
Payment information: Payments are processed by our payment providers. We don't store your full card number. Your payment details are handled by the processor, such as Shopify Payments, PayPal, or Apple Pay.
Information collected automatically: When you visit the Site, we and our service providers may collect your IP address, browser and device type, pages viewed, links clicked, referring website, and approximate location. This is collected through cookies and similar technologies.
2. How we use your information
- To process and fulfill your orders, including shipping and tracking updates
- To process payments and prevent fraud
- To respond to questions and provide customer support
- To send you order confirmations and service messages
- To send marketing emails, only if you've opted in. You can unsubscribe at any time
- To improve the Site, our products, and our advertising
- To meet legal obligations
3. Who we share your information with
We don't sell your personal information for money. We share it only with service providers who help us run the store, including:
- Shopify, which hosts our store and processes orders and payments
- Fulfillment and supplier partners, such as AutoDS and our product suppliers, who receive your name, shipping address, and contact details so they can send your order
- Shipping carriers, who deliver your package
- Payment processors, who handle your payment securely
- Analytics and advertising providers, such as Google, Meta, or TikTok, which may receive information about your activity on the Site through cookies and pixels
- Email marketing providers, if you subscribe to our emails
We may also disclose information when required by law, to enforce our policies, or to protect our rights, customers, or others. If our business is sold or merged, your information may be transferred to the new owner.
4. Cookies and tracking
We use cookies and similar technologies to keep your cart working, remember your preferences, understand how visitors use the Site, and show relevant advertising. You can control cookies through your browser settings. Blocking some cookies may affect how the Site works. Third-party platforms, such as Meta or Google, have their own privacy policies and opt-out tools.
5. How long we keep your information
We keep your information as long as needed to fulfill orders, provide support, comply with legal and tax requirements, and resolve disputes. We delete or anonymize it when it's no longer needed.
6. Your rights and choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request that we delete your information
- Opt out of marketing emails (use the unsubscribe link in any email)
- Opt out of the sale or sharing of your personal information for targeted advertising
To make a request, email us at [your support email]. We may need to verify your identity before we act on it. We won't treat you differently for using these rights.
California residents: Under the California Consumer Privacy Act (CCPA/CPRA), you have the rights listed above, including the right to know what we collect and the right to opt out of the sharing of your information for cross-context behavioral advertising.
7. Security
We use reasonable measures to protect your information, including secure, encrypted checkout. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
8. Children's privacy
The Site is not directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we'll delete it.
9. Third-party links
The Site may link to other websites. We're not responsible for their privacy practices, so please read their policies.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed. Continued use of the Site after changes means you accept the updated policy.
11. Contact us
If you have questions or requests about this policy, contact us:
AirMisto
Email: airmisto26@gmail.com